Shipping Policy
Last Updated: [Month/Day/Year]
1. Processing Time
- Orders typically process within 1-2 business days
- Weekend/holiday orders begin processing next business day
- Custom orders may require 3-5 additional days
- You’ll receive email confirmation when shipped
2. Domestic Shipping Options
Standard Shipping:
- $5.99 flat rate
- 3-7 business day delivery
- Tracking information provided
- Free on orders over $75
Express Shipping:
- $14.99 flat rate
- 2-3 business day delivery
- Order by 12pm EST for same-day processing
- Includes package tracking
3. International Shipping
Available to:
- 50+ countries worldwide
- Shipping costs calculated at checkout
- Delivery in 7-21 business days
- Customs/duties may apply
4. Order Tracking
- Tracking number emailed upon shipment
- Allow 24 hours for carrier system updates
- Contact us if no movement after 3 days
- Final delivery notification provided
5. Shipping Restrictions
We cannot ship to:
- PO Boxes (except via postal service)
- Freight forwarding addresses
- Certain restricted countries
- Embargoed destinations
6. Multiple Shipments
Large orders may:
- Ship from different warehouses
- Arrive in separate packages
- Have multiple tracking numbers
(No additional charges apply)
7. Address Changes
- Must be requested within 1 hour of ordering
- After shipment: cannot be modified
- Incorrect addresses may require reshipment at customer’s cost
8. Delivery Issues
For undelivered packages:
- Verify address with carrier
- Check with neighbors/reception
- Wait 2 extra business days
- Contact us for investigation
9. Holiday Shipping
Recommended order deadlines:
- Christmas: December 10
- Diwali: October 25
- Eid: [Date varies annually]
(Earlier for international orders)
10. Special Handling
Additional services:
- Gift wrapping (+$9.99)
- Signature confirmation (+$4.99)
- Insurance (+2% of order value)
- Fragile item handling (+$6.99)
11. Returns Shipping
- Customer pays return shipping
- $6.99 prepaid label available (domestic)
- Free returns for defective items
- International returns at customer’s expense
For real-time shipping rates and delivery estimates, please proceed to checkout. All delivery times begin after order processing completes and exclude potential customs delays. Contact customer service with any shipping-related questions.